As bumblebees have a shorter life cycle than honey bees and do not overwinter, you can redeem your voucher for your bee colony when they are available (usually late April to late July, weather permitting). PLEASE NOTE: The bumble bee voucher received will be for redemption from the beginning of next season, MAY 2019. New queens will be produced that will create colonies of their own in the local environment and the next year you can simply order a new colony to re-populate your villa.
PLEASE NOTE: When ordering this product an email address is required. Unfortunately due to this item being a live product we cannot send to Ireland, Southern Ireland, Isle of Wight, Isle of Scilly and the Channel Islands.
Orders are despatched promptly by post or parcel carrier. Seasonal items such as plants are sent separately with the estimated delivery times stated against each variety both in our catalogue and on our website.
Small items are sent by Royal Mail and larger items by courier. When ordering large items please provide your phone number so that the courier can contact you if necessary.
Please note that when several items are ordered they may not all be delivered at the same time.
Delivery is free on orders over £200, including vat, to most parts of the UK. Products excluded from free delivery are honey jars, extractors, tanks, bee feeds and uncapping trays. Delivery for these items will be £4.99 plus surcharge where applicable.
For orders under £200, our standard delivery charge is £4.99
Indicates large and heavy items which incur a surcharge of £5.
Scottish Islands, parts of northern Scotland, Channel Islands, Northern Ireland, Isle of Wight, Isle of Man and Scilly Isles: All orders will incur a carriage surcharge of £9.99.
Republic of Ireland: All orders will incur a surcharge of £12.99
We may need to contact you regarding delivery so please provide a contact telephone number with all orders.
We reserve the right to revise our delivery charges in the event of carrier price increases or other unforeseen circumstances. We will advise you of any increased carriage charges before payment is taken.
Some of our products are not suitable for sending via Royal Mail or courier and can only be purchased by visiting our shop. These items are clearly marked on our website.
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